TEPA: Tyres, Equipment, Parts Association Email Formats

About TEPA: Tyres, Equipment, Parts Association

TEPA represents tyre dealers; workshop equipment & tool importers and distributors; parts wholesalers, retailers and independent operators, as well as manufacturers and importers of parts for the automotive aftermarket. TEPA members pride themselves in only using quality products sourced through reliable and compliant suppliers. TEPA advocates against the use of non-compliant parts especially where such parts impact the road-worthiness of motor vehicles. Members also export parts, equipment and components into Africa and other countries. TEPA encourages inter-associational RMI business trading and is seen as the mark of integrity and fair trade for the consumer, industry and government. The Association is positioned as the collective industry voice for the tyre, equipment and parts industry in South Africa. What does TEPA mean to me? 1. Membership of a Professional Organisation that provides integrity and credibility to my business. 2. Instills a sense of pride in my business when dealing with customers. 3. Access to professional advice on complex industry matters, to keep operations seamless. What does TEPA mean for my staff? 1. Staff acknowledge that the business is committed to treating them with respect and fairness. 2. Staff are proud to be part of a reputable business that has integrity and values in line with honesty and fairness. What does TEPA mean for my customers? 1. Customers know that TEPA businesses provide quality products and services at fair and reasonable prices. 2. TEPA businesses honour the sprit of any guarantee accompanying the sale of products and services. 3. TEPA businesses adhere to a code of ethics to ensure that all engagements are done with integrity. 4. Access to alternate dispute resolution between the consumer and business ahead of engaging the MIOSA or legal, which can be costly.

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