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About TG & Associates

Debra Thompson and Bill Greif formed TG & Associates in 1995 because they recognized that small business owners were having increasing difficulty in complying with the demands for Human Resource Services. Debra and Bill began the development of services and products that would enable owners and managers to put those basic elements in place. They shaped their company, TG & Associates, to help business owners build exceptional customer loyalty from the inside out. In the company’s formative years this objective drove the company planning and activities. In order to better promote and educate owners and managers about the internal customer concept, Debra, with Bill’s help, wrote “The Forgotten Customer”. This book adapted the Ten Principles to relations between employees and set out guidelines on how communication and teamwork would be enhanced through an understanding of the internal customer concept. They developed the How To Series that provided owners and managers the key processes for finding, developing and retaining top performers. Both Debra and Bill believe that focus on the people in the business is paramount to success and, without it, the best equipment and processes are doomed to failure. Employer of Choice is the current buzzword that echoes the support of this belief in companies around the world. As an adjunct to their other products and services, Debra and Bill helped owners with the increasingly difficult process of hiring top performers. Their efforts resulted in the creation and validation of a model hiring process - a disciplined approach to hiring that was guaranteed to provide top employees. This hiring process included the necessary tools to evaluate prospective candidates and defined benchmarks for optimum candidates. This process is the foundation for No More Rotten Eggs – A Dozen Steps to Grade AA Talent Management.

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