The Listening Company Revenue
Business Consulting and Services • 
Richmond upon Thames, England, United Kingdom • 101-200 Employees
The Listening Company revenue & valuation
| Annual revenue | $13,400,000 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $42,800,000 |
| Total funding | No funding |
Key Contacts at The Listening Company
Julie Mccann
Group Business Development Director
Julie Mccann
Group Business Development Director
Sharon Murphy
Client Delivery Director
Company overview
| Headquarters | Oriel House, The Quadrant, Richmond, Surrey TW9 1DL, GB |
| Website | |
| NAICS | 541611 |
| Keywords | Contact Centre, Email, Internet, Phone, Outsourcer |
| Founded | 1998 |
| Employees | 101-200 |
| Socials |
The Listening Company Email Formats
The Listening Company uses 5 email formats. The most common is {first name}.{last name} (e.g., john.doe@listening-ear.co.uk), used 37.7% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@listening-ear.co.uk | 46.4% |
{first name}{last name} | johndoe@listening-ear.co.uk | 30.4% |
{first name} | john@listening-ear.co.uk | 18.8% |
{last name} | doe@listening-ear.co.uk | 4.3% |
About The Listening Company
The Listening Company, which became part of Serco in March 2011, is an award-winning customer communications outsourcer. With 4,000 employees spread across 8 locations, we use a range of services and insights to guide long-term, profitable brand relationships and improve customers’ lifetime value. At the heart of our offering is epiCentre – a multi-communication platform that combines email, phone and internet and helps us manage over 60 million conversations a year. We are the fastest growing contact centre in our sector, growing 40% year on year for the last five years. We survey our clients regularly and have a Net Promoter Score™ of 36.
Employees by Management Level
Total employees: 101-200
Seniority
Employees
Employees by Department
The Listening Company has 80 employees across 10 departments.
Departments
Number of employees
Funding Data
The Listening Company has never raised funding before.
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Frequently asked questions
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