The Ops Shop

About The Ops Shop

Delivering operational excellence for growing businesses. Scale your business with operations that actually work - and keep working. If your business has grown organically and your ops are starting to show the strain, you’re not alone. At The Ops Shop, I help small service-based businesses - especially in recruitment - go from “just about coping” (or worse!) to fully functioning. Whether you're a founder in need of a fractional COO or an ops leader juggling too many projects, I bring clarity, structure and smart tools (including AI) to get things working smoothly. Your business is growing. But your operations can’t keep up. Maybe your systems were never designed - just evolved. What worked for two people is now slowing down ten. What worked for ten is confusing 25. You can't focus on the bigger picture; the team can't get on with the day job. Onboarding is inconsistent, compliance is patchy, and nothing feels truly repeatable. And as AI reshapes how we work, it’s hard to know whether to embrace or avoid it. I give you back control - and confidence. I help untangle the messy middle, then rebuild your operations to scale. That means: >> Designing streamlined, repeatable processes >> Ensuring compliance (GDPR, HR, onboarding) >> Recommending tools that actually fit >> Acting as a fractional COO or project partner >> Developing practical, business-ready AI strategies What you’ll gain: >> Time back - with systems and tools that do the heavy lifting >>Confidence in compliance - from policies to processes >> A stronger backbone - built for growth, not confusion >> An edge with AI - training, strategy and safe implementation With nearly 30 years in recruitment and a decade in operations, I bring experience, perspective and a practical eye. No generic advice - just solutions that actually work. Ready to get your ops in order? Book a free call and let’s see what’s possible.

View contact profiles from The Ops Shop