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Tidio

Tidio

Technology, Information and InternetFlag of USSan Francisco, California, United States101-200 Employees

Company overview

Headquarters149 New Montgomery St, San Francisco, California 94105, US
Phone number+48663001080
Websites
SIC737
Keywords
Customer Support, Live Chat, Customer Experience, Help Desk, Customer Service, AI, Ai Chatbot, Ecommerce Customer Service, Shopify Customer Service
Founded2013
Employees101-200
Socials

Key Contacts at Tidio

Flag of GB

Sakina Ramzanali

Chief Revenue Officer (CRO) & Chief Marketing officer (CMO)

Tidio Email Formats

Tidio uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@tidio.net), used 87.3% of the time.

FormatExamplePercentage
{first name}.{last name}
john.doe@tidio.net
87.3%
{first name}
john@tidio.net
10%
{first initial}.{last name}
j.doe@tidio.net
2.7%

About Tidio

Tidio is a global leader in customer service software. Tidio’s user-friendly platform enables 300,000+ businesses worldwide to deliver smarter, faster support to their customers. With a full suite of customer service solutions, Tidio offers live chat, chatbots, ticketing, and AI-powered virtual support agents to help you solve customer problems and improve your conversion rates. Tidio’s software operates across all major content management systems, e-commerce platforms, and social media channels. Founded in 2013, Tidio has grown to 180+ employees and has offices in San Francisco, Szczecin, and Warsaw. Tidio serves customers of all sizes from 205+ countries, including Mercedes, Shell, and Praktiker. Tidio’s live chat widget is viewed by 510 million unique users every month. Visit www.tidio.com to learn more. Visit careers.tidio.com if you want to join our team.

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Tidio revenue & valuation

Annual revenue$25,000,000
Revenue per employee$154,000
Estimated valuation?$80,000,000
Total funding$25,000,000

Employees by Management Level

Total employees: 101-200

Seniority

Employees

Entry
Senior
Manager

Employees by Department

Tidio has 117 employees across 18 departments.

Departments

Number of employees

Funding Data

Explore Tidio's funding history, including investment rounds, total capital raised, and key backers.

Funding Date
Round
Amount
Link to Article
2022-06-125$25,000,000

Funding Insights

$25,000,000

Total funding amount

$25,000,000

Most recent funding amount

1

Number of funding rounds

Tidio Tech Stack

Discover the technologies and tools that power Tidio's digital infrastructure, from frameworks to analytics platforms.

Onsen UI

Mobile frameworks

reCAPTCHA

reCAPTCHA

Security

PrestaShop

PrestaShop

Ecommerce

Node.js

Node.js

Programming languages

Cookie Control

Cookie Control

Cookie compliance

PWA

PWA

Miscellaneous

Hotjar

Hotjar

Analytics

Cloudflare

Cloudflare

CDN

Twitter Ads

Twitter Ads

Advertising

Stripe

Stripe

Payment processors

Google Ads

Google Ads

Advertising

React Router

React Router

JavaScript frameworks

Frequently asked questions

Tidio is located in San Francisco, California, US.
You can reach Tidio at +48663001080.
Tidio was founded in 2013, making it 13 years old. The company has established itself as a significant player in its industry over this time.
Tidio has approximately 101-200 employees. The company continues to grow its workforce to support its business operations and expansion.
Tidio has raised a total of $25,000,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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