


Touchpoint Group Revenue
Data Infrastructure and Analytics • Auckland, Auckland, New Zealand • 21-50 Employees
Touchpoint Group revenue & valuation
| Annual revenue | $7,588,866 |
| Revenue per employee | $262,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Data Infrastructure and Analytics industry and current estimated revenues | $24,300,000 |
| Total funding | $106,600 |
Key Contacts at Touchpoint Group
Frank Van Der Velden
Founder, Executive Director
Tim Manning
Chief Executive Officer
Jon Edmonds
Chief Executive Officer
Company overview
| Headquarters | 1, Kenwyn St, Parnell, Auckland 1052, NZ |
| Phone number | +644158002893 |
| Website | |
| NAICS | 518 |
| SIC | 737 |
| Keywords | Marketing Automation, Feedback Management, Campaign Automation, Customer Churn Analysis, Customer Feedback Analysis, Omnichannel Engagement, Ai-Powered Insights, Customer Experience (Cx) Analytics, Ai Text Analytics, Banking Cx Solutions, Insurance Customer Experience |
| Founded | 2000 |
| Employees | 21-50 |
| Socials |
Touchpoint Group Email Formats
Touchpoint Group uses 2 email formats. The most common is {first initial}.{last name} (e.g., j.doe@touchpointgroup.com), used 62.5% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}.{last name} | j.doe@touchpointgroup.com | 62.5% |
{first name}.{last name} | john.doe@touchpointgroup.com | 37.5% |
About Touchpoint Group
Touchpoint Group is a New Zealand software company providing two enterprise platforms: Touchpoint MX – a Kiwi-built marketing automation platform that unites email, SMS, surveys, and loyalty in one secure ISO 27001-certified solution with local NZ support. Ipiphany – Enterprise AI Text Analytics for Customer Feedback Ipiphany turns unstructured customer feedback into clear themes, root causes, and business actions. Unlike tools that just tag or cluster verbatims, Ipiphany quantifies the drivers of churn, cost, and revenue - helping CX and Insights teams prioritise fixes that matter most. Trusted by banks, insurers, and telcos, Touchpoint Group helps enterprise teams improve customer experience and campaign performance through smarter automation and AI-driven insights. 👉 Book a demo today to see how we can unlock better outcomes for your customers.
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Touchpoint Group has 14 employees across 8 departments.
Departments
Number of employees
Touchpoint Group Tech Stack
Discover the technologies and tools that power Touchpoint Group's digital infrastructure, from frameworks to analytics platforms.
JavaScript libraries
Security
JavaScript libraries
Advertising
Programming languages
JavaScript libraries
Cookie compliance
JavaScript libraries
Miscellaneous
Security
Reverse proxies
Frequently asked questions
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