Verus Call Center & Marketing Agency Slovenia Email Formats

About Verus Call Center & Marketing Agency Slovenia

Verus is a unique combination of two crucial departments which you need for the growth of your business in Slovenia: marketing and call center. Our experiences, enthusiasm and knowledge makes us special and the best partner for you. Marketing department will help you with marketing communication strategy, an efficient plan how to launch your product on the Slovenian market. We provide you with complete support from marketing materials production/translation, media planning, event management, sales promotion, direct and digital marketing and at the customer service. Our call centre is a perfect tool for developing a good relationships with your customers. We love your customers and take a good care of them! People are the ones who make your business a success. Person who pick`s up the telephone nowadays has to be customer relationship expert, who knows how to manage customers from the first interest through sale, all the way to customer retention. We manage inbound and outbound communication. Why should you have a fixed cost of your employees if you can pay just for the job done and hire a professional. We provide you with a total customer service, managing calls as well the correspondence by post, txt or on social media. Our outbound campaigns are focused on telephone sales campaigns, reactivation of old customers, market research and surveys, customer satisfaction analysis, mystery buying, data gathering and updating the database. Our agents know how to ask the correct questions, identify customers’ needs, understand the customer, present the offer and at the end naturally sell it. The quality of the call centre is guaranteed with regular operator training in different fields and always with a professional approach. We manage B2B and B2C campaigns. Together we design the goals of your campaign, a calling scenario and the structure of your report. Our online client interface allows you to monitor your campaign 24/7.

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