


Voice of Customer Research (VOC Research) Revenue
Market Research • 10205 US HWY 15-501, Unit 26-182, United States • 1-10 Employees
Voice of Customer Research (VOC Research) revenue & valuation
| Annual revenue | $85,555 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Market Research industry and current estimated revenues | $273,776 |
| Total funding | No funding |
Key Contact at Voice of Customer Research (VOC Research)
Bill Storey
President and Sr. Consultant
Company overview
| Headquarters | 10205 US HWY 15-501, Unit 26-182, Southern Pines, North Carolina 28387, US |
| Phone number | +120082025 |
| Website | |
| NAICS | 54191 |
| SIC | 873 |
| Keywords | Customer Loyalty, Customer Satisfaction, Market Research, Competitive Intelligence, Win Loss Interviews And Analysis, Employee Satisfaction Interviews, Implementation Interviews, Lost Customers / Churn, Merger & Acquisition Due Diligence Interviews |
| Founded | 2008 |
| Employees | 1-10 |
| Socials |
Voice of Customer Research (VOC Research) Email Formats
Voice of Customer Research (VOC Research) uses 1 email format. The most common is {first initial}{last name} (e.g., jdoe@voc-research.com), used 100% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}{last name} | jdoe@voc-research.com | 100% |
About Voice of Customer Research (VOC Research)
Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. VOC Research provides actionable intelligence and results so you can react to and take appropriate action to the interview results in a timely manner. Our Services: Win Loss Interviews and Analysis: We interview the key decision-makers at the organizations where you recently won or lost new business to determine the key factors that led to each decision. We then analyze the completed interviews to identify key trends and actionable intelligence to help your company win more business. Implementation and Post Implementation Interviews: We interview your customers during and after the implementation process to help you monitor the progress and success factors of the project. Customer Satisfaction Interviews and Analysis: We interview your customers to gather their unbiased satisfaction, loyalty and renewal sentiments so you can identify and react to any comments, issues or enhancement ideas in a timely manner. Customer Loyalty and Retention Interviews and Analysis: We interview your customers to determine their likelihood to renew or defect to a competitor so you can identify and react to any comments, issues or enhancement ideas in a timely manner. Lost Customer Interviews and Analysis: We interview your former customers to determine the unbiased reasons why they decided to partner with another company. We help you learn not only why they left but also what it may take to win back their business in the future. Most importantly, we help you understand how to prevent other customers from leaving for similar reasons.
Employees by Management Level
Total employees: 1-10
Seniority
Employees
Funding Data
Voice of Customer Research (VOC Research) has never raised funding before.
Voice of Customer Research (VOC Research) Tech Stack
Discover the technologies and tools that power Voice of Customer Research (VOC Research)'s digital infrastructure, from frameworks to analytics platforms.
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Programming languages
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Frequently asked questions
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