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Voice of Customer Research (VOC Research)

Voice of Customer Research (VOC Research) Revenue

Market ResearchFlag of US10205 US HWY 15-501, Unit 26-182, United States1-10 Employees

$

Voice of Customer Research (VOC Research) revenue & valuation

Annual revenue$85,555
Revenue per employee$86,000
Estimated valuation?$273,776
Total fundingNo funding

Key Contact at Voice of Customer Research (VOC Research)

Flag of US

Bill Storey

President and Sr. Consultant

Company overview

Headquarters10205 US HWY 15-501, Unit 26-182, Southern Pines, North Carolina 28387, US
Phone number+120082025
Website
NAICS54191
SIC873
Keywords
Customer Loyalty, Customer Satisfaction, Market Research, Competitive Intelligence, Win Loss Interviews And Analysis, Employee Satisfaction Interviews, Implementation Interviews, Lost Customers / Churn, Merger & Acquisition Due Diligence Interviews
Founded2008
Employees1-10
Socials

Voice of Customer Research (VOC Research) Email Formats

Voice of Customer Research (VOC Research) uses 1 email format. The most common is {first initial}{last name} (e.g., jdoe@voc-research.com), used 100% of the time.

FormatExamplePercentage
{first initial}{last name}
jdoe@voc-research.com
100%

About Voice of Customer Research (VOC Research)

Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers. We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding the products and services of both you and your key competitors. VOC Research provides actionable intelligence and results so you can react to and take appropriate action to the interview results in a timely manner. Our Services: Win Loss Interviews and Analysis: We interview the key decision-makers at the organizations where you recently won or lost new business to determine the key factors that led to each decision. We then analyze the completed interviews to identify key trends and actionable intelligence to help your company win more business. Implementation and Post Implementation Interviews: We interview your customers during and after the implementation process to help you monitor the progress and success factors of the project. Customer Satisfaction Interviews and Analysis: We interview your customers to gather their unbiased satisfaction, loyalty and renewal sentiments so you can identify and react to any comments, issues or enhancement ideas in a timely manner. Customer Loyalty and Retention Interviews and Analysis: We interview your customers to determine their likelihood to renew or defect to a competitor so you can identify and react to any comments, issues or enhancement ideas in a timely manner. Lost Customer Interviews and Analysis: We interview your former customers to determine the unbiased reasons why they decided to partner with another company. We help you learn not only why they left but also what it may take to win back their business in the future. Most importantly, we help you understand how to prevent other customers from leaving for similar reasons.

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Vice President

Funding Data

Voice of Customer Research (VOC Research) has never raised funding before.

Voice of Customer Research (VOC Research) Tech Stack

Discover the technologies and tools that power Voice of Customer Research (VOC Research)'s digital infrastructure, from frameworks to analytics platforms.

Google Workspace

Google Workspace

Email

Lodash

Lodash

JavaScript libraries

Sentry

Sentry

Issue trackers

Sirvoy

Sirvoy

Appointment scheduling

WordPress.com

WordPress.com

PaaS

Wix

Wix

Blogs

HTTP/3

HTTP/3

Miscellaneous

PHP

PHP

Programming languages

Open Graph

Open Graph

Miscellaneous

HSTS

HSTS

Security

React

React

JavaScript frameworks

WordPress

WordPress

Blogs

Frequently asked questions

Voice of Customer Research (VOC Research) is located in 10205 US HWY 15-501, Unit 26-182, US.
You can reach Voice of Customer Research (VOC Research) at +120082025.
Voice of Customer Research (VOC Research) generates an estimated annual revenue of $85,555. This revenue figure reflects the company's market position and business performance in its industry.
Voice of Customer Research (VOC Research) has an estimated valuation of $273,776. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.
Voice of Customer Research (VOC Research) was founded in 2008, making it 18 years old. The company has established itself as a significant player in its industry over this time.
Voice of Customer Research (VOC Research) has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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