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About 1st Contact - Database Services

1st Contact takes a unique, user-friendly, approach to maintaining and developing databases. Collaboration with end-users takes a very high priority. In short, this means that we will work together on your database project, using the following process: 1. Initial consult and database analysis is complimentary. 2. 1st Contact will work with organizations remotely, so geographic location does not matter. 3. One person in your organization will work with 1st Contact consistently - from the start of your database project to completion. Your organization will benefit from 20 years of expertise in database development, maintenance and management. In addition your database project will be managed by Michelle Meyer, someone who has spent over 20 years building trusting and collaborative working relationships with her clients. 1st Contact has experience helping clients build and manage databases in the following areas: A. Fire Department/EMS/Emergency Management Databases - Familiar with • NFIRS Data • Fire/EMS Training Data – NREMT Standards/State Standards • A-B-C Shifts/Flexible staffing/24 hour Scheduling • Incident reporting • Grant Management - MMRS Data Management • Inspection Programs • Command Staff Data Analysis and Reporting Needs B. Marketing Databases C. Membership Management Databases D. Databases for Non-Profit Organizations E. Financial Databases F. Human Resource Databases G. Staff Scheduling Databases H. Training and Staff Development Databases I. Job Tracking Databases J. Inventory Management Databases

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