BrightContact Email Formats

IT Services and IT Consulting • Utrecht, Utrecht, Netherlands • 11-20 Employees

BrightContact Email Formats

BrightContact uses 2 email formats. The most common is {first name}{last name} (e.g., johndoe@brightcontact.eu), used 90% of the time.

Format	Example	Percentage
{first name}{last name}	johndoe@brightcontact.eu	90%
{first initial}{last name}	jdoe@brightcontact.eu	10%

Key Contact at BrightContact

Rene Van Popering

Senior Director, Customer Engagement & Conversational Ai Services

Company overview

Headquarters	Atoomweg 50, Utrecht, Utrecht 3542AB, NL
Phone number	+31302309230
Website	brightcontact.eu
NAICS	5415
SIC	874
Keywords	Management Consulting, Contact Center Optimization, Contact Center Performance And Validation Testing, Service Experience Optimization
Founded	2010
Employees	11-20
Socials

About BrightContact

BrightContact is a management consulting, technology services and innovations company helping clients optimizing the customer experience and customer contact. Integrating, strengthening and complementing customer care experiences across all industries. Our service can be summarized as followed: Innovation, consulting, technology Innovation. BrightContact Innovation transforms ways of communications by offering innovative solutions for improving customer care in tomorrow’s world such as voice biometrics capabilities transforming your mobile apps, web and IVR with a smart conversational interface. Consulting. BrightContact Consulting helps clients create value and architect change through management consulting services such as management consulting (improving customer contact strategies, channel optimization and sourcing), operational advice (complaint reduction, business case development, KPI optimization) and interim management (program management, reporting analytics). Technology. BrightContact Technology provides customer care technology services to help translate business agendas into IT initiatives and solutions that measurably improve customer care performance such as multichannel contact solutions (Genesys), service level management and adding knowledge and experience for complex architectural challenges. Contact Center Load Testing including IVRs, Speech, Voice Biometrics, Outbound Dialers, Voice Callback, CTI, Routing, Call Recording, Voice & Data Infrastructure, Agent Behaviour.

Employees by Management Level

Total employees: 11-20

Seniority

Employees

Entry

Director

Senior

Employees by Department

BrightContact has 6 employees across 3 departments.

Departments

Number of employees

Funding Data

BrightContact has never raised funding before.

BrightContact Tech Stack

Discover the technologies and tools that power BrightContact's digital infrastructure, from frameworks to analytics platforms.

Autoptimize

Performance

lit-element

JavaScript libraries

Hotjar

Analytics

Google Maps

Maps

lit-html

JavaScript libraries

Apache HTTP Server

Web servers

Twitter Ads

Advertising

jQuery

JavaScript libraries

PHP

Programming languages

WordPress

Blogs

MailChimp

Google Analytics

Analytics

Frequently asked questions

BrightContact is located in Utrecht, Utrecht, NL.

You can reach BrightContact at +31302309230.

BrightContact was founded in 2010, making it 16 years old. The company has established itself as a significant player in its industry over this time.

BrightContact has approximately 11-20 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at BrightContact

Rene Van Popering

Senior Director, Customer Engagement & Conversational Ai Services

4.8

40,000 users