First Call Helpdesk

Business Consulting and Services • Newbury, England, United Kingdom • 11-20 Employees

Company overview

Headquarters	32a Kingfisher Court, Newbury, England RG14 5SJ, GB
Phone number	+441189195255
Website	firstcallhelpdesk.co.uk
NAICS	541611
SIC	738
Keywords	Business Services, Pet Care, Helpdesk, Facilities Management, 24/7/365, 1St Call Resoluton Support Desk, Outsourced Call Centres, Consumer Helplines
Founded	2011
Employees	11-20
Socials

Key Contact at First Call Helpdesk

Jane Midwood

Co-Owner

First Call Helpdesk Email Formats

First Call Helpdesk uses 1 email format. The most common is {first initial}.{last name} (e.g., j.doe@firstcallhelpdesk.co.uk), used 100% of the time.

Format	Example	Percentage
{first initial}.{last name}	j.doe@firstcallhelpdesk.co.uk	100%

About First Call Helpdesk

🚨 UK Outsource Specialists - First Call Helpdesk 🚨 At the helm of First Call Helpdesk, our team excels in delivering exceptional customer care, leveraging my expertise in Customer Relationship Management (CRM) and Business Management. We specialise in providing 24/7 support, adeptly handling customer inquiries, emergencies, and streamlining communication processes. My focus is on crafting tailored solutions that enhance customer experiences and support business infrastructure. Through collaborative efforts, we've become a trusted partner for businesses seeking reliable outsourced helpdesk services, from managing day-to-day customer interactions to coordinating emergency response with precision and professionalism. Operating 24/7, First Call Helpdesk is your bespoke outsource partner, providing seamless in-hours and out-of-hours support to enhance your business operations. Specialising in: ✔️ Facilities Management ✔️ Property Management ✔️ Consumer Support ✔️ Emergency Call-outs ✔️ Software Support If your business has a product or Service we have a solution that will help support your customers. It's hard to find a reliable Outsource partner, so we would love to talk to you about how we can make your customers experience a better one. We act as an extension of your team, using your systems to boost CX and efficiency. Let's connect to discuss how we can support your helpdesk needs! 📞 Call 0118 919 5255 | 📧 Jane@firstcallhelpdesk.co.uk

First Call Helpdesk revenue & valuation

Annual revenue	$1,112,215
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues	$3,600,000
Total funding	No funding

Employees by Management Level

Total employees: 11-20

Seniority

Employees

Entry

Manager

Founder/Owner

Employees by Department

First Call Helpdesk has 5 employees across 3 departments.

Departments

Number of employees

Funding Data

First Call Helpdesk has never raised funding before.

First Call Helpdesk Tech Stack

Discover the technologies and tools that power First Call Helpdesk's digital infrastructure, from frameworks to analytics platforms.

Gravity Forms

Form builders

Underscore.js

JavaScript libraries

Elementor Header & Footer Builder

WordPress plugins

WPForms

Form builders

Swiper

JavaScript libraries

jQuery UI

JavaScript libraries

Google Maps

Maps

Elementor

Page builders

Microsoft 365

jQuery Migrate

JavaScript libraries

MonsterInsights

Analytics

Apache HTTP Server

Web servers

Frequently asked questions

First Call Helpdesk is located in Newbury, England, GB.

You can reach First Call Helpdesk at +441189195255.

First Call Helpdesk was founded in 2011, making it 15 years old. The company has established itself as a significant player in its industry over this time.

First Call Helpdesk has approximately 11-20 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at First Call Helpdesk

Jane Midwood

Co-Owner

4.8

40,000 users