Help Lightning

Software Development • Birmingham, Alabama, United States • 21-50 Employees

Company overview

Headquarters	1500 1st Avenue North, Birmingham, AL 35203, US
Phone number	+123167915
Website	helplightning.com
SIC	737
Keywords	Saas, Field Service Software, Business To Business, Augmented Reality, Digital Transformation, Remote Support, Mixed Reality, Video Collaboration, Augmented Reality Based Remote Assistance, Best Remote Assistance Software, Best Remote Support Software, Collaboration Software For Remote Teams, Enterprise Collaboration Tools, Remote Assistance Ar, Remote Assistance Software, Remote Collaboration Tools, Remote Customer Service Software, Remote Field Service Software, Remote Guidance, Virtual Expertise
Founded	2016
Employees	21-50
Socials

Key Contacts at Help Lightning

Robert Kodweis

Vp Of Sales

Scott Hildebrandt

Director Of Customer Success

Joseph Wilson

Director Of Product Management

Kevin Johnson

Director Of Marketing And Experience Design

Help Lightning Email Formats

Help Lightning uses 2 email formats. The most common is {first name}.{last name} (e.g., john.doe@helplightning.com), used 55% of the time.

Format	Example	Percentage
{first name}.{last name}	john.doe@helplightning.com	55%
{first initial}.{last name}	j.doe@helplightning.com	45%

About Help Lightning

Help Lightning is a B2B software as a service (SaaS) company specializing in remote assistance. It provides next generation video collaboration services that enable a company’s experts to work virtually side-by-side with anyone needing help, anywhere in the world. The company’s cloud-based solution applies augmented reality features, including the merging of two video streams and the use of 3D annotation to improve real-time communications and solve difficult problems. Help Lightning is used for the installation, inspection, training, servicing, and repair of complex equipment and products. With Help Lightning, customers see immediate performance improvements including an increase in first-time fix rates, fewer truck rolls, expanded workforce capacity, and an increase in end customer satisfaction while enhancing service revenue and margin. Learn more at https://www.helplightning.com or download from the App Store or Google play.

Help Lightning revenue & valuation

Annual revenue	$7,000,000
Revenue per employee	$280,000
Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues	$22,400,000
Total funding	$2,500,000

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry

Senior

Director

Employees by Department

Help Lightning has 16 employees across 5 departments.

Departments

Number of employees

Funding Data

Explore Help Lightning's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2021-06-19	4	$2,500,000

Funding Insights

$2,500,000

Total funding amount

$2,500,000

Most recent funding amount

Number of funding rounds

Help Lightning Tech Stack

Discover the technologies and tools that power Help Lightning's digital infrastructure, from frameworks to analytics platforms.

Cloudflare Bot Management

Security

Vimeo

Video players

Google Maps

Maps

jQuery Migrate

JavaScript libraries

Cloudflare

CDN

Salesforce Marketing Cloud Account Engagement

Marketing automation

Olark

Live chat

UIKit

UI frameworks

jQuery

JavaScript libraries

Apple iCloud Mail

Webmail

HTTP/3

Miscellaneous

HSTS

Security

Frequently asked questions

Help Lightning is located in Birmingham, Alabama, US.

You can reach Help Lightning at +123167915.

Help Lightning was founded in 2016, making it 10 years old. The company has established itself as a significant player in its industry over this time.

Help Lightning has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.

Help Lightning has raised a total of $2,500,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.