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HyperQuality, Inc.- An Avaya Company

HyperQuality, Inc.- An Avaya Company Email Formats

Business Consulting and ServicesFlag of USSeattle, Washington, United States201-500 Employees

HyperQuality, Inc.- An Avaya Company Email Formats

HyperQuality, Inc.- An Avaya Company uses 1 email format. The most common is {2char} (e.g., {2char}@avaya.com), used 100% of the time.

FormatExamplePercentage
{2char}
{2char}@avaya.com
100%

Key Contact at HyperQuality, Inc.- An Avaya Company

Flag of US

Patrick Gamido

Vp Of Sales

Company overview

HeadquartersOne Convention Place,, 701 Pike Street, Suite 1560, Seattle, WA 98101, US
Phone number+12062837119
Website
NAICS541611
Keywords
Analytics, Professional Services, Surveys, Agent Coaching, Call Monitoring & Reporting Software
Founded2003
Employees201-500
Socials

About HyperQuality, Inc.- An Avaya Company

HyperQuality is an independent quality assurance firm that delivers ROI through: improved customer contacts which help retain and acquire customers; excellence in customer experience through unbiased monitoring and analysis of customer interactions; and improved employee satisfaction. Founded in 2003 and based in Seattle, WA, the company believes strongly in two things: 1.Retaining and acquiring customers is tied to a company’s ability to focus on quality, and 2.Customer care is a strategic corporate asset directly affecting the bottom line when aligned with business goals. HyperQuality believes contact center operations can be turned from cost-centers to revenue generators with a three-part process: ■ Perform sharp analysis on care methods with constant calibration ■ Provide reliable and valid data for agent improvement ■ Engage in a frequent and thorough review process This unique three-part approach gives HyperQuality’s clients the freedom to improve — and prove — their customer care and contact center operations every day. What separates HyperQuality is a singular focus on the examination of quality combined with an innovative, global, and disciplined culture. This allows HyperQuality to deliver ROI quickly for companies seeking a sharp, data-driven analysis of their customer care strategy.

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry
Manager
Senior

Employees by Department

HyperQuality, Inc.- An Avaya Company has 108 employees across 9 departments.

Departments

Number of employees

Funding Data

Explore HyperQuality, Inc.- An Avaya Company's funding history, including investment rounds, total capital raised, and key backers.

Funding Date
Round
Amount
Link to Article
2007-02-235$10,000,000

Funding Insights

$10,000,000

Total funding amount

$10,000,000

Most recent funding amount

1

Number of funding rounds

Frequently asked questions

HyperQuality, Inc.- An Avaya Company is located in Seattle, Washington, US.
You can reach HyperQuality, Inc.- An Avaya Company at +12062837119.
HyperQuality, Inc.- An Avaya Company was founded in 2003, making it 23 years old. The company has established itself as a significant player in its industry over this time.
HyperQuality, Inc.- An Avaya Company has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.
HyperQuality, Inc.- An Avaya Company has raised a total of $10,000,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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