Linc by Capacity

Media Production and Publishing • University City, Missouri, United States • 21-50 Employees

Company overview

Headquarters	University City, Missouri, United States
Websites	capacity.com letslinc.com
NAICS	51
SIC	737
Keywords	Ecommerce, Customer Experience, Customer Engagement, AI, Customer Retention, Facebook Messenger, Chatbot, Conversational Commerce, Returns, Saas Platform, LLM, Amazon Alexa, Product Recommendations, Decrease Cost, GPT, Automated Assistance, Cx Automation, Chatbot Platform, Customer Care Automation, Voice Assistant, Chatgpt
Founded	2016
Employees	21-50
Socials

Key Contact at Linc by Capacity

Liping Zhou

Chief Al Scientist / Director Of Al Engineering

Linc by Capacity Email Formats

Linc by Capacity uses 3 email formats. The most common is {first initial} (e.g., j@letslinc.com), used 40% of the time.

Format	Example	Percentage
{first initial}	j@letslinc.com	60%
{first name}	john@letslinc.com	40%

About Linc by Capacity

Since being acquired in 2024 by Capacity, the Linc LinkedIn page is inactive. Please stay connected with us at linkedin.com/company/teamcapacity. Linc is now part of Capacity, an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform. Learn more at capacity.com.

Linc by Capacity revenue & valuation

Annual revenue	$12,000,000
Revenue per employee	$261,000
Estimated valuation?This valuation is estimated based on industry average for the Media Production and Publishing industry and current estimated revenues	$38,400,000
Total funding	No funding

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry

Director

Manager

Employees by Department

Linc by Capacity has 14 employees across 4 departments.

Departments

Number of employees

Funding Data

Explore Linc by Capacity's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2020-04-12	13	N/A

Funding Insights

Number of funding rounds

Frequently asked questions

Linc by Capacity is located in University City, Missouri, US.

Linc by Capacity was founded in 2016, making it 10 years old. The company has established itself as a significant player in its industry over this time.

Linc by Capacity has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at Linc by Capacity

Liping Zhou

Chief Al Scientist / Director Of Al Engineering

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