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PhaseWare

PhaseWare Email Formats

Software DevelopmentFlag of USMcKinney, Texas, United States1-10 Employees

PhaseWare Email Formats

PhaseWare uses 1 email format. The most common is {first initial} (e.g., j@phaseware.com), used 100% of the time.

FormatExamplePercentage
{first initial}
j@phaseware.com
100%

Key Contacts at PhaseWare

Flag of US

Randall Nelson

Ceo & Co-Founder

Flag of US

Penne Hatcher

Director Of It

Company overview

Headquarters1700 Redbud Blvd, Suite 190, McKinney, TX 75069, US
Phone number+12144403921
Website
SIC737
Keywords
Knowledge Management, Customer Support Software, Customer Service Software, Ticketing System, Help Desk Management Software, Self Service Software
Founded2005
Employees1-10
Socials

About PhaseWare

Increase your First Call Resolution rate! We deliver powerful, knowledge-infused, affordable customer service and support software, on-premise, on-demand and mobile. PhaseWare Tracker is tightly integrated with Outlook so you can use the Outlook email client and user interface to handle email between Tracker and your customers. PhaseWare: Incident management, ticket management, customer management, and knowledge management made easy. Offer 24/7/365 customer support. Go multichannel. We offer applications for self service and live chat. Never let another incident fall through the cracks. Take control of your incident management process with PhaseWare. PhaseWare provides simple yet sophisticated customer service and support software that grows with your business. - Centralize information on customers, incidents, and service level agreements. - Automate alerts and escalations according to business rules. - Track ticket duration and time spent per ticket. - Harness customer self-service technology. - Expand your multichannel efforts. Interact by phone, email, chat, forums and more.

Employees by Management Level

Total employees: 1-10

Seniority

Employees

C-Suite
Director
Entry

Employees by Department

PhaseWare has 3 employees across 2 departments.

Departments

Number of employees

Funding Data

PhaseWare has never raised funding before.

PhaseWare Tech Stack

Discover the technologies and tools that power PhaseWare's digital infrastructure, from frameworks to analytics platforms.

reCAPTCHA

reCAPTCHA

Security

Astra

Astra

WordPress themes

WP Rocket

WP Rocket

Caching

Beaver Builder

Beaver Builder

WordPress plugins

Microsoft 365

Microsoft 365

Email

jQuery Migrate

jQuery Migrate

JavaScript libraries

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

HSTS

HSTS

Security

WordPress

WordPress

Blogs

RankMath SEO

RankMath SEO

SEO

Google Analytics

Google Analytics

Analytics

Frequently asked questions

PhaseWare is located in McKinney, Texas, US.
You can reach PhaseWare at +12144403921.
PhaseWare was founded in 2005, making it 21 years old. The company has established itself as a significant player in its industry over this time.
PhaseWare has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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