


PhaseWare Email Formats
Software Development • McKinney, Texas, United States • 1-10 Employees
PhaseWare Email Formats
PhaseWare uses 1 email format. The most common is {first initial} (e.g., j@phaseware.com), used 100% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial} | j@phaseware.com | 100% |
Key Contacts at PhaseWare
Randall Nelson
Ceo & Co-Founder
Penne Hatcher
Director Of It
Company overview
| Headquarters | 1700 Redbud Blvd, Suite 190, McKinney, TX 75069, US |
| Phone number | +12144403921 |
| Website | |
| SIC | 737 |
| Keywords | Knowledge Management, Customer Support Software, Customer Service Software, Ticketing System, Help Desk Management Software, Self Service Software |
| Founded | 2005 |
| Employees | 1-10 |
| Socials |
About PhaseWare
Increase your First Call Resolution rate! We deliver powerful, knowledge-infused, affordable customer service and support software, on-premise, on-demand and mobile. PhaseWare Tracker is tightly integrated with Outlook so you can use the Outlook email client and user interface to handle email between Tracker and your customers. PhaseWare: Incident management, ticket management, customer management, and knowledge management made easy. Offer 24/7/365 customer support. Go multichannel. We offer applications for self service and live chat. Never let another incident fall through the cracks. Take control of your incident management process with PhaseWare. PhaseWare provides simple yet sophisticated customer service and support software that grows with your business. - Centralize information on customers, incidents, and service level agreements. - Automate alerts and escalations according to business rules. - Track ticket duration and time spent per ticket. - Harness customer self-service technology. - Expand your multichannel efforts. Interact by phone, email, chat, forums and more.
Employees by Management Level
Total employees: 1-10
Seniority
Employees
Employees by Department
PhaseWare has 3 employees across 2 departments.
Departments
Number of employees
Funding Data
PhaseWare has never raised funding before.
PhaseWare Tech Stack
Discover the technologies and tools that power PhaseWare's digital infrastructure, from frameworks to analytics platforms.
Security
WordPress themes
Caching
WordPress plugins
JavaScript libraries
JavaScript libraries
Programming languages
Security
Blogs
SEO
Analytics
Frequently asked questions
4.8
40,000 users



