The Slatin Group

About The Slatin Group

The Slatin Group provides education and training for optimal communication and interaction with special-needs customers in any business environment. Our goal is to enhance and improve business interactions with this increasingly important and visible client base to ensure comfortable, safe and positive experiences for all participants. Consumers with disabilities represent 19% of the population. They travel for both business and pleasure,and control more than $200 billion in discretionary income. The Slatin Group is a specialized consulting firm that helps businesses understand and leverage the needs of the disability community. The Slatin Group delivers its signature program, Elements of Service, to the hospitality industry, to other private sector businesses and to public sector organizations. The Elements of Service program is designed to help hotels improve the quality and standard of service they offer to their guests with all types of disabilities, ensuring that those guests receive service on par with that of the public at large. The Slatin Group also provides consulting services on disability awareness, education and protocol to organizations across the tourism and entertainment industry, and works with municipalities on accessibility planning and awareness for both visitors and residents. Target venues range from theaters and sporting arenas to restaurants, shops and recreational facilities. The firm also consults on accessible design as it applies to buildings, furniture and technology. Peter Slatin, founder and president, is a leading industry educator. Peter has been a a regular contributor to major publications including the Wall Street Journal and The New York Times. He focuses on Commercial Real Estate and Design. He is a recognized expert on real estate development and finance, urban planning, and accessible design.

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