Mokapen Pricing, Reviews, Pros & Cons (2026)

Mokapen Review 2026: Real Pricing, Honest Pros & Cons

Several review directories get Mokapen pricing wrong. Capterra lists a €9/month starting price. GetApp lists €9/month for the Small plan. SoftwareFinder shows €35/month in some listings. Accurate Reviews says €29. We pulled the actual number from Mokapen's pricing page: €45/month for the Small plan, or €37 if you pay yearly. That's a big enough gap to wreck your budget if you're planning around the wrong figure.

Here's what Mokapen actually costs, what the reviews say, and where the pros and cons land.

Quick Verdict

Best for: Italian and EU small teams under 50 people who want CRM, project management, and ticketing in one platform - without paying per seat.

Skip it if: you need deep third-party integrations, advanced reporting, or a large English-language user community.

Mokapen Pricing Plans in 2026

Mokapen charges per organization, not per seat. A 50-person team on the Medium plan pays €78/month total - not €78 per user. For context, Zoho CRM at $14/user/month would run about $700/month for that same team. The math alone makes Mokapen worth a serious look.

Here's what the plans look like, pulled directly from Mokapen's official pricing page:

All prices exclude VAT.

Key feature gates worth knowing: the Medium plan unlocks time tracking, booking management, and online pages & forms. The Large plan adds SSO, flow automation, quote management, order management, custom fields, custom permissions, and custom charts/reports. If automation matters to you, budget for Large from the start.

And here's what the review directories claim:

The €9 figure reflects an outdated or misreported tier. Don't budget around it. Of 21 GetApp reviews that comment on price and value, every single one mentions it positively - the per-org model genuinely saves money once you're past 5-10 people.

What Mokapen Actually Does

Mokapen bundles CRM, project management, and customer support into a single platform. The module list is broader than you'd expect at this price: contacts and companies, sales pipelines, projects and tasks with Kanban boards and calendar views, quotes, orders, ticketing with a customer-facing landing page, documents, online forms, collaboration with guest access, and reports.

The standout differentiator is what Mokapen calls XRM - cross-organization collaboration. You invite customers, suppliers, and partners into shared workspaces with granular visibility controls. There's also the Mokapen Network, a directory of 2,680+ organizations where businesses can discover and connect with each other directly on the platform. Google Calendar integration rounds out the basics.

Here's the thing: if your average deal size is under €5,000 and your team is under 50 people, Mokapen's all-in-one approach beats stitching together Pipedrive + Asana + Freshdesk. You lose integration depth, but you gain simplicity and save hundreds per month. That tradeoff is worth it more often than the SaaS industry wants to admit.

If you're evaluating CRMs broadly, it helps to compare a few examples of a CRM before you commit.

Pros and Cons

Pros:

• Per-org pricing is genuinely compelling. Fifty users on the Medium plan costs €78/month. That same team on Pipedrive at ~$14/user/month would run ~$700. Not close.
• Fast onboarding, no consultant required. Italian Trustpilot reviews repeatedly emphasize this - "intuitivo," "semplice," and a low learning curve.
• Italian-language support and EU data residency. Data stored on servers in Italy, GDPR-compliant.
• All-in-one without the bloat. CRM + project management + ticketing at a price that doesn't require CFO approval.
• 96% positive sentiment on Capterra across 167 reviews. Accurate Reviews scores it 8.6/10 for usability and 8.8/10 for support.
• The team responds to feedback. We noticed Mokapen's team actively replies to Capterra reviews, which is a good sign for a tool this early in its growth.

Cons:

• Integrations are limited. This is a recurring complaint across G2, Accurate Reviews, and SoftwareFinder. If you rely on a stack of specialized tools, Mokapen won't connect to most of them.
• Customization ceiling on lower tiers. Custom fields, custom permissions, and flow automation only unlock on the Large plan at €119/month yearly.
• Reporting lacks depth. A G2 reviewer noted that "sales performance reports lacked thoroughness." If you need granular pipeline analytics, you'll hit a wall.
• No native mobile app that we could find. The web app is responsive, but a dedicated mobile CRM experience is still a gap in 2026.
• Modest scale - you're an early adopter. Mokapen tracks 4,484 organizations on the platform. There's zero substantive Reddit discussion about it. Outside Italy, you're essentially a pioneer.
• Mokapen stores contacts but doesn't source them. Import via CSV or manual entry. There's no built-in prospecting database.

That last point is the biggest workflow gap we've seen teams run into. Mokapen manages your contacts once they're in the system, but it won't help you find them. We pair it with Prospeo's email finder - 300M+ professional profiles with 98% email accuracy, CSV export straight into any CRM. The free tier gives you 75 verified emails per month, which is enough to test the full pipeline.

If you're building outbound lists, these sales prospecting techniques can help you fill the top of funnel faster.

User Reviews Across Platforms

GetApp's value-for-money score sits at 4.8/5, which tracks with the per-org pricing advantage. The G2 profile hasn't been active for over a year and only has 2 reviews - take that 4.8 with a grain of salt. Language support covers German, English, French, Italian, Portuguese, and Spanish.

Let's be honest about the review landscape here: 167 Capterra reviews is a solid base, but it's overwhelmingly Italian users. If you're an English-speaking team evaluating Mokapen, you're working with a much thinner set of peer feedback than you'd get with HubSpot or Zoho. That's not a dealbreaker, but it's worth knowing going in.

If you're also comparing tools for storing and organizing leads, see our roundup of contact management software.

Mokapen vs. Alternatives

Mokapen wins on raw cost for teams of 10-50 people, and 0% negative reviews versus Zoho's 251 negative reviews on the Capterra compare snapshot is hard to argue with. But if you need a mature integration ecosystem or advanced automation, HubSpot and Zoho are years ahead. Mokapen is the right choice when simplicity and per-org pricing outweigh ecosystem depth.

For teams that already have a CRM and just need better contact data flowing into it, that's a different problem entirely - and one where a dedicated B2B data platform with 30+ search filters will outperform any CRM's built-in prospecting.

If you're trying to tighten your pipeline math, these sales pipeline benchmarks help you sanity-check targets.

FAQ

Is Mokapen's free plan worth using?

It supports 2 users, 1 pipeline, and 100 MB of storage - fine as a trial to test the interface, but too limited for real work. Upgrade to the Small plan at €37/month yearly for a usable setup with 10 users and 3 pipelines.

Does Mokapen have a mobile app?

No native mobile app appears in any source we've reviewed as of 2026. The web app works on mobile browsers, but if you need push notifications and offline access, that's a genuine gap compared to HubSpot or Pipedrive.

How do I get contacts into Mokapen?

CSV import or manual entry - Mokapen doesn't include a prospecting database. To fill your pipeline with verified B2B emails before managing them in Mokapen, pair it with Prospeo - 75 free verified emails per month with CSV export into any CRM.